Australia wide |   1300 584 844 | Contact us

Author Archives: agenda

Case Study – Taylor Fry

Taylor Fry is an analytics and actuarial consultancy, advising a range of government and corporate clients in Australia and New Zealand. With offices in two countries comprising almost 100 staff, Taylor Fry needs a telephony partner to ensure seamless connection every day at any hour. Taylor Fry has partnered with Cloud Earth on several IT infrastructure assignments and recently migrated all its telephone extensions to Microsoft Teams.

Read the case study

Case Study – Fresenius Medical Care

Fresenius Medical Care (FMC) is the world’s leading provider of products and services for chronic kidney failure patients. Following the rollout of its CISCO phone system, including Cisco Unified Contact Centre Express (UCCX), FMC realised the design wasn’t right for their business. FMC needed to reconfigure the entire system and partnered with Cloud Earth to roll out the changes to UCCX.

Read the case study to see how Cloud Earth helped FMC give patients and medical teams the support they needed.

Read the case study